JAN-PRO Cleaning & Disinfecting in Phoenix shares important factors to consider when hiring a commercial cleaning service.
As a business owner or facility manager, you already know that it is crucial to keep your facility clean and presentable at all times. However, finding the right cleaning company to help you clean and maintain your facility can be very stressful and frustrating.
In this article, JAN-PRO Cleaning & Disinfecting in Phoenix shares various factors to consider when choosing a commercial cleaning company to ensure you get the best service.
Why Do You Need Commercial Cleaning Services?
Although they are not part of your primary staff, commercial cleaning providers are essential to the success of your business. They help you maintain your environment and keep your facility clean and safe, improving your business appearance and promoting your employees’ health and safety.
Professional janitors work on all parts of your building to ensure that everything is clean and well-arranged. They take the burden of maintaining your building off your shoulders and allow you to focus on your primary tasks while they ensure that you resume a clean office every morning.
Since they understand how important a clean environment is to your business, professional cleaners work to ensure that your facility is presentable at all times so that you can maintain a positive reputation and impress potential customers.
Considering how important they are to your business, you must hire experienced commercial cleaners capable of handling your facility to ensure that you get the best services.
In this article, JAN-PRO Cleaning & Disinfecting in Phoenix shared some factors to help you decide if your current commercial cleaners are the best for you or if it’s time for a change.
What to Look for in a Commercial Cleaning Service
There are many factors to look for when hiring a commercial cleaning company, such as their level of experience, the amount they charge, their reputation, and the services they offer. Asking the right questions and choosing the cleaning company that best suits your business needs will save you from the stress of working with the wrong company.
Some other factors to consider when hiring a commercial cleaning service include the following:
1. Communication
When choosing a professional cleaning company, you must choose one that is committed to maintaining communication and building long-lasting relationships with clients.
To ensure that your needs and expectations are met, you need to work with a cleaning company that has an easily accessible means of communication and is open to feedback.
Your cleaning company should have a direct point of contact that you can contact whenever the need arises. They should also have a feedback system that allows you to express your opinions and concerns and get timely responses.
2. Tailoring Services to Your Needs
Depending on your company’s needs, there are many cleaning services to choose from, such as window cleaning, disinfecting, power washing, deep cleaning, flooring treatment, and carpet cleaning.
When hiring a commercial cleaning company, you need to identify your business's cleaning needs and ensure that the company you hire is capable of providing services that meet these needs.
Ask the right questions and be sure that the company has experience handling similar services to the ones you need. A good cleaning company must understand that different facilities have unique cleaning needs rather than using a one-size-fits-all approach.
Also, if you need a combination of different cleaning services, ask if the company can offer you a customized cleaning plan.
3. Employee Training
Working with an experienced cleaning company is good, but hiring a company that is committed to growth and improvement is more important.
Hiring a commercial cleaning service that engages in regular employee training will help to ensure that your cleaners use the best practices and techniques in cleaning your facilities. Through regular training, they’ll also be aware of the latest environmental laws and regulations and will clean your company following the standards.
Before you hire a professional cleaning service, ask for their training and certification programs, how often they train their employees, and who conducts the training.
4. Use of Eco-Friendly Products
Some cleaning companies use cleaning products with harsh chemicals that are harmful to your employees' and visitors' health and can cause health disasters in your facility.
To promote your employees’ safety, prevent health hazards, and increase productivity in your business, you want to carefully select your cleaning company and ensure that the company you choose practices green cleaning and uses safe cleaning products.
Before hiring a cleaning company, remember to ask about the cleaning equipment and supplies they use. Ask if they offer green cleaning services and if the cleaning products they use are environmentally friendly.
With so many eco-friendly cleaning products available in stores, finding a cleaning company that offers green cleaning and uses safe products should not be difficult.
5. Quality Control
Regular checks and quality control are important for every service, including cleaning services. To ensure that your chosen cleaning company continually meets your standards, they need to have a quality control system in place.
Before choosing a commercial cleaning service, ask about their quality control policy. Ask if there will be regular checks and inspections of the cleaning service you receive and how often the inspections will be carried out.
To ensure that you receive the best cleaning service, you want to ensure that the company you choose has a functioning quality control system that carries out regular inspections and controls the activities of its janitors.
6. Pricing and Contracts
Transparency in pricing is an important factor to consider when choosing a professional cleaning company. Before choosing a company, compare price quotes from different companies and choose the most reasonable.
Ensure that your chosen cleaning company has a transparent pricing system and that there are no hidden charges. Also, communicate your expectations and requirements properly and ensure that you both have an agreement.
Before you sign the contracts and close the deal, go through every detail properly and be sure you understand what it says. Ask questions where you need clarification, and ensure that every item on the contract is communicated. Don’t sign the contract until you understand and agree with every term in it.
7. Customer Service
It doesn’t matter how good their service is; a commercial cleaning company without good customer service will frustrate you. This is why customer service is an important factor to consider when choosing your cleaning company.
Before you hire a cleaning company, ask about their customer policies and practices. A good cleaning service should be responsive to your needs and concerns.
If you know anyone who has worked with the company in the past, reach out to them and ask about their experience. You want to ensure that the cleaning company you choose has a positive reputation for customer service.
Also, note how they respond to you during inquiries; was the customer care agent warm during the call? Did they take their time to listen to you, or were they eager to interrupt you?
8. Flexibility
Your cleaning needs, priorities, and availability are bound to change as time goes on, so you must work with a cleaning company that is flexible enough to accommodate the change and adapt to your evolving needs.
When selecting a commercial cleaning company, ask important questions like can you change your selected services in the future? Can you change your schedule? What happens if you need an impromptu cleaning service? Consider the answers you get to these questions carefully, as they will determine how flexible the company is and if you should work with them.
Conclusion
Whether you want to hire a full-time commercial cleaning service or a one-time cleaning service, choosing the right commercial cleaning service with the experience and capabilities to handle your business’s needs is essential.
Although finding the right cleaning services might be difficult, you can follow the tips in this article to help you find a reliable cleaning company for your business.
If you have already hired a commercial cleaning company, you can also follow these tips to determine if you are getting the best out of your commercial cleaning service or if you need to hire a more capable cleaning company.
Reliable Commercial Cleaning Services Available in Phoenix, AZ
If you need reliable commercial cleaning services that can meet your business needs, JAN-PRO Cleaning & Disinfecting in Phoenix is your best choice.
JAN-PRO Cleaning & Disinfecting in Phoenix is a certified franchise of JAN-PRO Cleaning and Disinfecting, providing top-quality commercial cleaning services for all types of businesses, such as hospitals and schools in Phoenix.
They have certified and highly trained cleaning experts capable of handling commercial cleaning projects of any size or budget. The cleaners use eco-friendly products and modern techniques to do their cleaning, and they provide excellent customer service.
JAN-PRO Cleaning & Disinfecting in Phoenix offers a wide range of commercial cleaning services, such as carpet cleaning, window cleaning, disinfecting, and deep cleaning.
TESTIMONIALS FROM CUSTOMERS
"JAN-PRO has been taking care of our office for several years, we couldn't be happier with their service. I highly recommend." Lisa W.
"We have been using JAN-PRO for about a year. Overall things have gone well. If I have any concerns I just contact Veronica, our account representative and she makes sure to address it." Amy O.
"JAN-PRO is great we have used them for 5 years now." Annmarie C.
For the best commercial cleaning service in Phoenix, AZ, or nearby areas, contact JAN-PRO Cleaning & Disinfecting in Phoenix at (602) 780-1333 or visit their website.
